Engagement Architects

Digital transformation for the mission-driven sector

Meet the Engagement Architecture consulting firm designed to help your mission driven organization gain value from technology and data.  Our approach helps you accelerate progress and increase impact with curated data insights, change management, and improved use of technology and talent.

We keep you focused on your most important asset, your stakeholders.

What we do

We help our clients succeed by using a proven digital transformation methodology that consists of:

A diverse team of experts who focus on evolving how you work, unlocking your team and their use of technology so your organization can achieve transformative wins.

Giving you an objective thought partner to help your organization operationalize its strategy through planning and roadmapping, creating cross-functional understanding, and mitigating risk.

Providing you actionable insights and accountability through operational assessments and data analysis.

We help outreach, fundraising, and membership teams with:

Strategy & Planning

Let us demystify technology management by translating nuanced technical decisions into clear business choices that put you in the driver’s seat.

Data & Insights

Need objective, actionable information about how well you are doing, where you have opportunities for growth, and where your points of friction occur?

Platform Management

Get all the benefits of having product owners for your essential outreach technology supported by a fractional CTO.

  • Platform Consulting
  • Requirements definition
  • Capacity planning
  • Product management
  • Technical advocacy and vendor oversight

Change Management

Technology isn’t nearly as hard to change as people’s habits.  Let us work with you to adopt new habits and help your staff make the most of your technology investments.

  • Platform and process adoption and roll out
  • Training and documentation
  • Communications
  • Coaching
  • Progress evaluation

Our thought leadership and insights

Join us in transforming the mission driven sector

How can we help you?

Building our business is about building a world-class team of strategic thought leaders who are motivated by close working relationships with inspiring people and organizations. The people you meet and the relationships you build during our initial conversations will be with the same leaders you work with day to day.

You hire us because we offer the same caliber of thought leadership, change management, and industry expertise as Bain, BCG, or Deloitte yet we deliver that value faster, more nimbly, and with enablement and action.

Big bet changes and transformation depend on trust. We encourage you to schedule a face-to-face meeting with one of our strategists, we are open and ready to talk through your ideas.

Case studies

Website Redesign Roadmap

The Brookings Institution

PTKO helped the Brookings communications team build consensus across their organization around the challenges they wanted to address with their existing website, and the opportunities they hoped to access through the site's redevelopment.
Turning One-time Supporters into Long-term Allies for Justice

The Advancement Project

Driven by external events, Advancement Project’s donor list swelled from several hundred to 100,000+ within months. In order to fully take advantage of the opportunity, they needed to quickly adapt their strategy, systems, and infrastructure to sustain these supporters’ engagement. PTKO was happy to help!
A site redesign to elevate the voices of members

The American Chemistry Council

With a complex network of internal departments and member-led and funded industry groups, ACC sought a site redesign to sharpen the consistency and impact of its messaging to key audiences: policy makers, regulators, and current and potential ACC members. Learn how we helped!
An Analytics Framework to Drive Stakeholder Engagement


The National Rural Electric Cooperative Association (NRECA) is a trade organization that represents the interests of over 900 not-for-profit electric cooperatives. Its leaders knew they needed to strengthen NRECA’s data and analytics to drive more strategic decision-making—particularly in terms of how they deploy digital communications to engage members and policy makers. Parsons TKO partnered with NRECA to create a custom Analytics Framework for the association, based on a rigorous assessment of digital strengths, opportunities and needs.