Services
PTKO is a consulting partner to nonprofits, helping them accelerate impact through strategic planning, data and technology enablement, organizational effectiveness, and change management. We work across departments, programs, and products to help teams set direction, build capacity, and cultivate thriving organizations.
Strategy & Planning
Your organization is making complex decisions about programs, audiences, and investments. But without clear alignment and a shared plan, even strong strategies can be hard to execute.
Our focus is on practical planning to help organizations clarify priorities, operationalize strategy, and build roadmaps for implementation. We have a people-centered approach that builds cross-functional alignment, manages risk, and leverages the on-the-ground knowledge and insights of your staff. This connection between mission, planning, and execution helps increase impact and return on investment.
- Executive advising
- Future state visioning
- Goal setting
- Workshop facilitation
- Investment planning
- Operational planning & roadmap development
- Capability assessments
- Audience engagement strategy
- Program and product strategy
- Theory of Change development
Data & Insights
Data lives across many systems, teams, and tools. When infrastructure and governance are unclear, it becomes difficult to trust information or use it effectively to guide decisions.
We help organizations strengthen their data infrastructure and use information more effectively to make decisions with confidence. Through audits, governance, analytics, and reporting, we support teams in understanding performance and measuring impact.
- Data audits
- Data governance
- Data infrastructure and integrations
- Web analytics
- Taxonomy
- Custom analysis
- Report and dashboard design
- Migration and transformation
- Data dictionary definition
- List management & segmentation
Technology Management
Technology plays a critical role in your organization’s fundraising, programs, and operations. Systems that are misaligned, underused, or poorly integrated can create inefficiencies and strain your team.
We help organizations assess, select, and manage technology, with a focus on its role as a strategic infrastructure that supports long-term goals. From technical architecture and platform selection to product management and vendor oversight, we ensure technology investments are practical, integrated, and sustainable.
- System audits & assessment
- Technical architecture
- Requirements definition
- Platform selection & migration
- Product management
- Configuration & integration planning
- RFPs & vendor selection
- Business intelligence
- Technical Advising
- Lifecycle Management
- Vendor oversight
- AI strategy
Change Management
Change is constant, whether driven by new systems, evolving strategies, or shifting ways of working. Without intentional support, change efforts can lose momentum or risk falling short of your goals.
We help organizations navigate change by centering people and building lasting capacity. Through organizational design, communications, training, and adoption support, we help teams align around change and embed new approaches into everyday work.
- Organizational design
- Operating/service model design
- Governance and documentation
- Stakeholder engagement
- Internal communications
- User personas and journey mapping
- Feedback & Progress evaluation
- Training and adoption
- Platform, product, and program launch
- Capacity for change
- Cross-team alignment and facilitation
Organizational Effectiveness
As organizations grow and adapt, complexity increases across programs, teams, and processes. Without clear structures and performance measures, sustaining results becomes more difficult.
We help organizations strengthen their ability to get work done. Through program strategy, process design, benchmarking, and performance measurement, we support teams in building the capabilities needed to operate effectively and scale impact.
- Program strategy and scaling
- Capacity building
- Business process and workflow design
- Capability maturity audits
- Benchmarking and assessment
- People and culture capability development
- KPI Definition & Evaluation
- Peer and landscape analysis
- ROI analysis & financial forecasting
Want to try us out?
Our workshops offer a quick and inexpensive way to experience why PTKO is different.
Outreach Technology Roadmapping Workshop
Improve business performance with a practical plan for optimizing and integrating your outreach systems
Technical Analytics Audit
Get relevant, reliable, actionable data to inform your outreach strategy and tactics
AI Engagement Workshop
Together, let’s navigate your team through a future where AI empowers your organization’s mission
Explore PTKO
5-Minute Analytics Health Checkup
“PTKO has been an invaluable partner in building the Folger Shakespeare Library’s new digital asset platform. The team’s technical knowledge, hard work, and creativity turn promising possibilities into powerful realities.”
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